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FAQs

FAQs

You can subscribe to the 2Go Subscription by visiting our Subscription or Pricing page and selecting the 2Go plan. Follow the on-screen instructions to complete your payment and activate the subscription. Once the payment is successful, your 2Go Subscription will be automatically activated, and you’ll receive a confirmation email with all the details. If you need any assistance during the process, feel free to contact our support team — we’ll be happy to help.

The duration of the subscription depends on the plan you choose at the time of purchase. Typically, subscriptions are available on a monthly or annual basis. Your subscription will remain active for the selected period and can be renewed automatically or manually before the expiry date to ensure uninterrupted access to the services.

You can contact our Support Team for any subscription-related queries through the following ways: Email: Send your query to support@muybi.com Support Portal: Visit our Help or Support section on the website and submit a request Live Chat: Use the chat option available on our website for quick assistance Our support team will be happy to help you with any questions or updates related to your subscription.

Use the app to browse and find available vehicles near your location instantly.

Just scan the QR code on the vehicle with your device to unlock access instantly.

You can ride freely around your city and enjoy unlimited exploration.

Yes, you can cancel anytime

No, it’s a subscription.

Yes, the maintenance is included

What if it gets stolen or damaged?
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