Privacy Policy

At MuyBi, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, POS system, and related services.

🔍 1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number
• Business name and address
• Billing and payment details

Usage & Technical Data

• Device type, browser, IP address
• Pages visited and session duration
• App usage and error reports (POS system)

🧩 2. How We Use Your Information

We use the data to:

• Provide and improve our services (POS, rentals, etc.)
• Process orders, payments, and invoicing
• Offer customer support and training
• Send service-related notifications
• Ensure legal and tax compliance
• Customize your experience on our platform

🔐 3. Data Protection & Security

We implement industry-standard security measures to safeguard your data:

• SSL encryption for all transmissions
• Secure cloud storage with restricted access
• Regular security audits and system updates

💳 4. Payments & Third-Party Services

Payment processing is handled by trusted third-party gateways (e.g., Stripe, Razorpay). MuyBi does not store your card information directly.

Other third-party services (like analytics or shipping providers) may receive limited information solely to perform specific functions on our behalf.

📤 5. Sharing of Information

We do not sell or rent your personal data. We only share data:

• With your consent
• To comply with legal obligations
• With service providers acting on our behalf (bound by confidentiality)

⚙️ 6. Your Rights

You have the right to:

• Access or update your personal data
• Request deletion (where legally allowed)
• Opt out of marketing communications
• Request a copy of the data we hold about you

To exercise your rights, email us at privacy@muybi.com

🍪 7. Cookies

We use cookies to improve your experience and analyze platform usage. You can manage cookie preferences through your browser settings.

👶 8. Children’s Privacy

MuyBi does not knowingly collect data from children under 13. If you believe we have collected such data, please contact us.

🔄 9. Changes to This Policy

We may update this policy as needed. Significant changes will be notified via email or our website.

📩 10. Contact Us

For any questions about this Privacy Policy:

📧 Email: support@muybi.com

🌐 Website: www.muybi.com